Customer Reviews For USPS Ground Advantage
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By laura SLADECEK on 02/01/2021
I mailed the package with you in early December. It sat in Dallas for 3 weeks and finally arrived after Christmas. I am very disappointed with the service. In addition I insured the packages and your help desk staff was very vague or just didn't know how long I had to wait to file the insurance claim. Turns out it is 14 days from the ship date so I could not even file for the insurance. Your staff needs additional training.
Agent replied on 04/01/2021
Dear Iaura, we are very sorry that your shipment has been delayed.Please, kindly note, that all the carriers were overwhelmed with the quantity of shipments during this busy season and were trying to deliver as soon and safe as possible. We are very sorry for the inconvenience caused. Best regards.
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By Heather Graham on 11/12/2020
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By Diana Hill on 09/12/2020
good
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By Theresa Waybright on 07/12/2020
Very easy to compare prices with Parcel Monkey and print and ship!!
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By Krystal Haynes on 04/12/2020