Customer Reviews For EMS Parcel Post

By Miguel A Hombrados on 14/09/2022

Im quite unhappy. I sent 5 parcels from USA to Spain because I am moving. According to Spanish regulation, your parcels are exempt of custom fees and taxes if they correspond to objects of a relocation. I attached all the documentation required on the parcel.
Out of the 5 parcels, only in 2 so far I got contacted by the shipping company to start the process that verifies that Im actually eligble for that exception. In another 2, I did not recieve notification or anything, I just received the parcels at home and the delivery guy requested me to pay the taxes in cash.
The 5 parcels included the same documentation and contained similar items, however some were considered for exemption and some no.
I understand that this is decision of the customs authority, but I believe the shipping company should've notified me or keep me uipdated of what was going on.

Great customer Service

By Brianna Pittman on 14/09/2022

Service was ok, there were many delays to ireland and it took over a month for the package to arrive though so be prepared to wait awhile. Other than that customer service was great and they helped me throughout the whole process.

By Phillip O. on 11/09/2022

Easy shipping. No problems either end.

By Allen Hoople on 08/09/2022

By prakriti on 07/09/2022

for India, it was very good experience and it was economical than most shipper