Customer Reviews For EMS Parcel Post

Great service

By Sham Sunder Keshireddy on 17/11/2022

Parcel was sent in given time also not damages to package. Really love this as is so cheap compared to others but takes time which was ok with me.

By Lianna Ojeda on 17/11/2022

By Kenneth Stephen Green on 12/11/2022

Despite being designated as a gift item, each parcel received a tax or duty of the gift item I gave them, and that was clearly designated as a gift to a family member. This indicts the EMS did not properly execute the paperwork related to the package being a gift.

Worst shipping company ever

By Marcela Kasakova on 10/11/2022

1st and last time I'm using this carrier.The shipping cost was cheaper than USPS, BUT this is what I was thinking to use to ship a package to my mom to Slovakia. It has just clouting/shoes for her and for a baby that should be born soon. The Value was around 255.00 which I understand there will be customs fee. The whole problem is that company didn't tell me that they will repack and re-label my package so I ended up with a package that got stuck in customs for almost 2WEEKS of calling EVERY single day to figure out what is wrong. Why because now it showed that it was shipped from a company and not from an individual. So the customs fee are higher then from a person. 20%!!! seriously!! I did contact customer service from parcel monkey and they just said it's not our fault. Explained everything to them they said they will look at it. Was waiting too long since 09/06 no answer.EXTRA 100.00 Euros for all stuff that was in the package.

By Erlon Araujo on 08/11/2022

Package is lost, no one can let me know, what to do next!