Customer Reviews For EMS Parcel Post
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EMS Parcel PostWhat is EMS shipping? Find out here and book EMS Express Mail services at discounted prices with Parcel Monkey.
3.8 577130/04/2021 Brian BatesBy Brian Bates on 30/04/2021
Agent replied on 30/04/2021
Due to uncertain volume the destination country customs had back log to clear, which cause the delay in service and we dont have control on them.
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EMS Parcel PostWhat is EMS shipping? Find out here and book EMS Express Mail services at discounted prices with Parcel Monkey.
3.8 577130/04/2021 Brian
By Brian on 30/04/2021
Extraordinarily slow and very poor tracking.
Agent replied on 30/04/2021
Please note that the destination country had high volume and it was delayed by customs clearance due to backlog, which unavoidable.
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EMS Parcel PostWhat is EMS shipping? Find out here and book EMS Express Mail services at discounted prices with Parcel Monkey.
3.8 577126/04/2021 Robert McMullen
By Robert McMullen on 26/04/2021
FedEx to EMS and NO tracking once it arrives overseas.
The link provided by PM when I ship and that I provide to the customer is not the final tracker, and PM does not keep their tracking page current.
Is this a PM or EMS issue? I don't know but it seems that when a customer complains to me and I complain to PM a new tracking number and carrier magically appears.
Examples of current shipments given to EMS as of 4/26:
PMSDOZFL = EMS Parcel Post to Madrid Spain Shipped Mar 5
Arrived at MADRID AP Mar 23, 2021, 5:51 AM
PMSF2DZB = EMS Parcel Post to Belgium shipped Mar 5
Arrived at BRUSSELS EMC Apr 16, 2021, 2:51 PM
PMSLGM31 = EMS Parcel Post to France on Mar 14
Departed from LONDON HEATHROW AIRPORT Mar 29, 2021, 12:54 PM
Stick with FedEx or UPS or use USPS Priority Mail - their tracking numbers remain constant and currentAgent replied on 26/04/2021
Please note that we have already provided you the tracking ref# 00193580940200024898 and the parcel delivered to customer on 26th Mar.
Kindly track in the link. https://daiglobaltrack.com/tracking.aspx -
EMS Parcel PostWhat is EMS shipping? Find out here and book EMS Express Mail services at discounted prices with Parcel Monkey.
3.8 577419/04/2021 Peter Alexander
By Peter Alexander on 19/04/2021
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EMS Parcel PostWhat is EMS shipping? Find out here and book EMS Express Mail services at discounted prices with Parcel Monkey.
3.8 577124/08/2021 Verified Customer
By Verified Customer on 24/08/2021
EMS inspected my parcel, determined that the contents were prohibited (because it was liquid), & destroyed the package. I lost the entire contents plus the cost of shipping. Obviously won't use EMS in the future. The parcel contained "superglue" which is NOT alcohol. Superglue is a liquid cyanoacrylate adhesive which is not hazardous.
Agent replied on 16/04/2021
As we noticed that the parcel contains Alcohol, also it is misdeclared as Instant Adhesive in the booking. We usually X-ray all parcels before dispatch. As per PM norms it is restricted and cannot be shipped, so it destroyed completely , no refund and no return to sender.
https://www.parcelmonkey.com/restricted