Customer Reviews For EMS Parcel Post
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EMS Parcel Post3.8 572118/10/2021 A Issa
Bad Business & Bad customer service.
By A Issa on 18/10/2021
It's been over a month by now and the shipment never got delivered.
Customer support is useless, they just give you the run around with no help.
I will start a claim from my bank and claim the insurance as well.
Details:
This shipment was sent on 09/03/21.
Your service level agreement says up to 15 days.
It is 10/18/2021 which is more than double the time you promised.
Second:
Our partner is in China. They are getting all the shipments from other carriers including EMS, except the one we sent through you.Agent replied on 18/10/2021
Due to restriction in China there is less pace & less airlines are operating now. The parcel reached UK and waiting to connect destination. We will follow up and update you as well.
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EMS Parcel Post3.8 572516/10/2021 Yuanhao Lu
By Yuanhao Lu on 16/10/2021
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EMS Parcel Post3.8 572111/10/2021 Janice Jane Mangoba
By Janice Jane Mangoba on 11/10/2021
Agent replied on 15/10/2021
Please be informed you that the parcel delivered on 1st Feb within agreed business day.
Kindly let us know if you have any issue. -
EMS Parcel Post3.8 572111/10/2021 Janice Jane Mangoba
By Janice Jane Mangoba on 11/10/2021
Agent replied on 15/10/2021
The parcel delivered on 19th July within agreed business day.
Kindly let us know if you have any concern. -
EMS Parcel Post3.8 572404/10/2021 Vladislav Bayer
By Vladislav Bayer on 04/10/2021