Customer Reviews For EMS Parcel Post
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EMS Parcel Post3.8 567109/01/2024 Izabela Niezborala
Don't sell something you can't deliver! Zero stars!
By Izabela Niezborala on 09/01/2024
It has been 4 weeks since I sent the package and it hasn't arrived yet. You website advertised that it will take 2-3 weeks. You customer service states that they answer inquiries in 1 business day. It took them a week to provide me with an update which was pretty vague. "Package departed UK on January 2nd". It's January 8th and nobody knows where the package is now! I agreed for 2-3 weeks not 4-5! You didn't fulfill the contract agreement!
Agent replied on 08/01/2024
As per tracking ref# EH103453759JE the parcel is in with destination customs today 8th Jan for inspection. Once the clerance process completed then it will out for delivery.
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EMS Parcel Post3.8 567107/01/2024 Rose Smith
Not good
By Rose Smith on 07/01/2024
Absolutely horrible delivery service. Once the package leaves the US there is no tracking. Package delivered very late and to the wrong town. The are unwilling to deliver to the right location. The package will not be released until the customer pays money to receive it. Why? This is the worst shipping
Agent replied on 08/01/2024
Regret for the inconveneince. We have seen the tracking ref# CA001229934JE and current status 7th Jan the parcel unsuccessful delivery attempt. The information is visible in the booking.
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EMS Parcel Post3.8 567307/12/2023 Verified Customer
By Verified Customer on 07/12/2023
Tracks well to USA departure point, then disappears down a black hole for about three weeks before delivery. Good value if you can tolerate the wait.
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EMS Parcel Post3.8 567507/12/2023 Verified Customer
By Verified Customer on 07/12/2023
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EMS Parcel Post3.8 567506/12/2023 Ameur Amer
Good service
By Ameur Amer on 06/12/2023
Good and reliable service.